Customer Care
PoZibio® is sold and shipped by Jubese Store (JUBESE LLC).
Customer Care Policy
At JUBESE LLC, we prioritize customer satisfaction and are committed to providing exceptional service. This Customer Care Policy outlines our commitment to addressing your inquiries, concerns, and feedback promptly and professionally.
How to Contact Us
If you need assistance, please use our 24/7 Customer Support Portal for the fastest response.
Response Time
We strive to respond to all inquiries within 24 during business hours. Delays may occur during weekends, holidays, or periods of high demand.
We strive to respond to all inquiries within 24 during business hours. Delays may occur during weekends, holidays, or periods of high demand.
Returns and Refunds
For information about returns, exchanges, or refunds, please refer to our Returns Policy. If you have questions about an ongoing request, our Customer Care team is here to help.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. If you experience any issues with your shipment, contact us immediately for assistance.
Product Inquiries
If you have questions about any of our products, including usage, availability, or compatibility, our team will provide you with detailed information and support.
Feedback and Suggestions
We value your feedback and use it to improve our services and product offerings. Please feel free to share your suggestions with us through any of our contact channels.
Resolution of Issues
Our goal is to resolve any issues quickly and to your satisfaction. If you feel that your concern has not been adequately addressed, please escalate the matter by requesting a review by a supervisor.
Thank you for choosing JUBESE LLC. We are here to ensure your shopping experience is seamless and enjoyable.